- #WHAT IS TELEPHONE NUMBER FOR PARALLELS TECHNICAL SUPPORT HOW TO#
- #WHAT IS TELEPHONE NUMBER FOR PARALLELS TECHNICAL SUPPORT TRIAL#
Go to Vehicle section, press on Service (gear) button, select the item Send debug info.ħ. Connect to vehicle and reproduce the problem.ĥ. Clear vehicle cache (go to Vehicle section, press on Service (gear) button, tap on Clear cache item).ģ. FORScan Lite for iOS: go to iOS device Settings (Settings application on the main table), find FORScan Lite, enter it and enable Debug mode setting.Ģ. FORScan Lite for Android: Go to Settings section in the application and enable Debug mode settingġ.2.
Have to enable it and reproduce the problem.ġ.1. Note: in contrast to FORScan for Windows, Lite versions have Debug mode setting disabled by default. Please zip them (if possible) and email to us. Folder with logs will be opened, you should see 2 files there: dump.bin and FORScan.log (may be more). Find FORScan Log folder item in the expanded group and click on it.ģ. Find FORScan group in the list (under letter 'F'). Windows 8 and newer: click on the Windows icon at the bottom left corner. If the Debug Mode setting was previously disabled for some reason, you have to enable it, remove vehicle profile (Vehicles->Profiles, delete vehicle from the list),Ĭonnect and reproduce the problem before move forward with the steps below.Ģ.1.Windows 7 and older: press Windows Start button->All programms->FORScan->FORScan Log folder.Ģ.2.
#WHAT IS TELEPHONE NUMBER FOR PARALLELS TECHNICAL SUPPORT HOW TO#
The instruction below explains how to do it. User needs is to send the information from the laptop. Note: FORScan for Windows has Debug Mode setting enabled by default so debug information is recorded always. In someĬases support team may request FORScan Debug information, below please find the instruction on how to do it. If you have purchased FORScan Lite or Extended License for FORScan for Windows, and need help with installation or connection, orĮxperience any issues with license, please contact support team at.
#WHAT IS TELEPHONE NUMBER FOR PARALLELS TECHNICAL SUPPORT TRIAL#
If you need free trial Extended License, you can get it here.
Head of every forum contains (in addition to How To artciles) threads that address the most questionable issues. Head of every forum contains (in addition to How To artciles) threads that address the most In the articles we try to address the most popular service actions. This page contains answers to the questions we receive most often. Please find below list of links to helpful resources: Support arrived before March 7th, 2022, but it may take significant time. We plan to complete processing all requests to engineering To paid users, only for installation, licensing or connection issues. We will continue to provide regular support What's new Home Products Documentation FAQ HowTo Forum Contact Usĭue to global blockage of Russia we have to temporarily suspend engineering support.
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